{"id":21,"date":"2022-09-07T13:52:10","date_gmt":"2022-09-07T13:52:10","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/accessories-elementor\/?page_id=21"},"modified":"2025-07-18T07:42:32","modified_gmt":"2025-07-18T07:42:32","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/mugovape.com\/es\/contact-us\/","title":{"rendered":"P\u00f3ngase en contacto con nosotros"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21\" class=\"elementor elementor-21\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5b1b2cd e-flex e-con-boxed e-con e-parent\" data-id=\"5b1b2cd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9046ab6 e-con-full e-flex e-con e-child\" data-id=\"9046ab6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3421581 elementor-widget elementor-widget-wd_accordion\" data-id=\"3421581\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfCu\u00e1l es la pol\u00edtica de env\u00edos?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p class=\"has-black-color has-text-color has-link-color\">Pa\u00edses con los que podemos realizar env\u00edos\u00a0<strong>DDP<\/strong>\u00a0(<strong>Derechos de entrega pagados<\/strong>) M\u00e9todo, no te pide hacer el despacho de aduanas y no hay aranceles para ti.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Europa - L\u00ednea especial + DHL\/ UPS\/ GLS\/ DPD local, etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph {\"style\":{\"elements\":{\"link\":{\"color\":{\"text\":\"var:preset|color|black\"}}}},\"textColor\":\"black\"} --><\/p>\n<p class=\"has-black-color has-text-color has-link-color\">Listas de pa\u00edses de Europa M\u00e9todo DDP: Alemania, B\u00e9lgica, Luxemburgo, Pa\u00edses Bajos, Rep\u00fablica Checa, Polonia, Croacia, Eslovaquia, Eslovenia, Finlandia, Dinamarca, Suecia, Austria, Francia, Italia, Hungr\u00eda, Bulgaria, Lituania, Estonia, Letonia, Grecia, Irlanda, Portugal, Espa\u00f1a.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph {\"style\":{\"elements\":{\"link\":{\"color\":{\"text\":\"var:preset|color|black\"}}}},\"textColor\":\"black\"} --><\/p>\n<ul>\n<li class=\"has-black-color has-text-color has-link-color\">Paquetes procedentes de China: <br \/>China \u27a1\ufe0f Alemania - Despacho de aduanas \u27a1\ufe0f Su direcci\u00f3n<!-- \/wp:paragraph --><!-- wp:paragraph {\"style\":{\"elements\":{\"link\":{\"color\":{\"text\":\"var:preset|color|black\"}}}},\"textColor\":\"black\"} --><!-- \/wp:list-item --><!-- \/wp:list --><!-- wp:table {\"style\":{\"elements\":{\"link\":{\"color\":{\"text\":\"var:preset|color|black\"}}}},\"textColor\":\"black\"} --><!-- \/wp:table --><!-- wp:paragraph {\"style\":{\"elements\":{\"link\":{\"color\":{\"text\":\"var:preset|color|black\"}}}},\"textColor\":\"black\"} --><!-- \/wp:paragraph --><!-- wp:list --><\/li>\n<li><span style=\"color: #000000; font-family: ABeeZee, Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">Paquetes procedentes de la UE: Alemania\/Espa\u00f1a \u27a1\ufe0f Su direcci\u00f3n<\/span><\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li class=\"has-black-color has-text-color has-link-color\">Tiempo de env\u00edo: Env\u00edo en 1-3 d\u00edas laborables.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfCu\u00e1l es el plazo estimado de env\u00edo?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Dependiendo del producto, el tiempo de almacenamiento es de 1-3 d\u00edas.<\/p>Plazo medio de entrega: 15 d\u00edas\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPor qu\u00e9 se ha rechazado mi pago?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Los pagos pueden ser rechazados ocasionalmente por diversas razones, como informaci\u00f3n incorrecta de la tarjeta de cr\u00e9dito, fondos insuficientes o problemas t\u00e9cnicos con el proveedor de pago. Para evitar interrupciones en la transacci\u00f3n, compruebe que los datos de pago introducidos son correctos y est\u00e1n actualizados. Si tiene alg\u00fan problema, le recomendamos que se ponga en contacto con su proveedor de pagos para que le ayude a resolverlo. Nuestro equipo tambi\u00e9n est\u00e1 a su disposici\u00f3n. No dude en ponerse en contacto con nosotros si necesita m\u00e1s ayuda para completar su compra sin problemas.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfEs seguro el pago?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Tomamos m\u00faltiples medidas para garantizar la seguridad de los pagos, incluida la tecnolog\u00eda de cifrado y el procesamiento de pagos conforme a las normas PCI.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfQu\u00e9 debo hacer si mi paquete se pierde o se retrasa?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si su paquete se pierde o se retrasa considerablemente, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente. Investigaremos el problema y le ayudaremos a resolverlo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9fb068 e-con-full e-flex e-con e-child\" data-id=\"d9fb068\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dffa56 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5dffa56\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tInformaci\u00f3n sobre nosotros\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">P\u00d3NGASE EN CONTACTO CON NOSOTROS<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4371298 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"4371298\" data-element_type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f19-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"19\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/21#wpcf7-f19-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/es\/wp-json\/wp\/v2\/pages\/21#wpcf7-f19-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"19\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f19-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Su nombre<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tu correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Asunto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Su mensaje (opcional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What\u2019s the shipping policy? Countries that we can ship with\u00a0DDP\u00a0(Delivery duty paid) Method, it doesn\u2019t request you do customs clearance<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us - mugovape<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mugovape.com\/es\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us\" \/>\n<meta property=\"og:description\" content=\"What\u2019s the shipping policy? Countries that we can ship with\u00a0DDP\u00a0(Delivery duty paid) Method, it doesn\u2019t request you do customs clearance\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mugovape.com\/es\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"mugovape\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-18T07:42:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mugovape.com\/contact-us\/\",\"url\":\"https:\/\/mugovape.com\/contact-us\/\",\"name\":\"Contact Us - mugovape\",\"isPartOf\":{\"@id\":\"https:\/\/mugovape.com\/#website\"},\"datePublished\":\"2022-09-07T13:52:10+00:00\",\"dateModified\":\"2025-07-18T07:42:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/mugovape.com\/contact-us\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mugovape.com\/contact-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mugovape.com\/contact-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mugovape.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mugovape.com\/#website\",\"url\":\"https:\/\/mugovape.com\/\",\"name\":\"mugovape\",\"description\":\"mugovape\",\"alternateName\":\"mugo\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mugovape.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Contact Us - mugovape","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mugovape.com\/es\/contact-us\/","og_locale":"es_ES","og_type":"article","og_title":"Contact Us","og_description":"What\u2019s the shipping policy? Countries that we can ship with\u00a0DDP\u00a0(Delivery duty paid) Method, it doesn\u2019t request you do customs clearance","og_url":"https:\/\/mugovape.com\/es\/contact-us\/","og_site_name":"mugovape","article_modified_time":"2025-07-18T07:42:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mugovape.com\/contact-us\/","url":"https:\/\/mugovape.com\/contact-us\/","name":"Contact Us - mugovape","isPartOf":{"@id":"https:\/\/mugovape.com\/#website"},"datePublished":"2022-09-07T13:52:10+00:00","dateModified":"2025-07-18T07:42:32+00:00","breadcrumb":{"@id":"https:\/\/mugovape.com\/contact-us\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mugovape.com\/contact-us\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mugovape.com\/contact-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mugovape.com\/"},{"@type":"ListItem","position":2,"name":"Contact Us"}]},{"@type":"WebSite","@id":"https:\/\/mugovape.com\/#website","url":"https:\/\/mugovape.com\/","name":"mugovape","description":"mugovape","alternateName":"mugo","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mugovape.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":15,"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":15452,"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions\/15452"}],"wp:attachment":[{"href":"https:\/\/mugovape.com\/es\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}