{"id":10991,"date":"2025-05-13T13:58:03","date_gmt":"2025-05-13T13:58:03","guid":{"rendered":"https:\/\/mugovape.com\/?page_id=10991"},"modified":"2025-05-13T14:07:53","modified_gmt":"2025-05-13T14:07:53","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/mugovape.com\/pt\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10991\" class=\"elementor elementor-10991\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f00fa49 e-flex e-con-boxed e-con e-parent\" data-id=\"f00fa49\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e2c4b1e e-con-full e-flex e-con e-child\" data-id=\"e2c4b1e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eeee0b wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5eeee0b\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Pol\u00edtica de reembolso<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564549d elementor-widget elementor-widget-wd_text_block\" data-id=\"564549d\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Temos uma pol\u00edtica de devolu\u00e7\u00e3o de 7 dias, o que significa que tem 7 dias ap\u00f3s a rece\u00e7\u00e3o do artigo para solicitar uma devolu\u00e7\u00e3o.<br \/><br \/>Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo deve estar nas mesmas condi\u00e7\u00f5es em que o recebeu, sem ter sido usado ou usado, com etiquetas e na embalagem original. Tamb\u00e9m \u00e9 necess\u00e1rio o recibo ou o comprovativo de compra.<br \/><br \/>Para iniciar uma devolu\u00e7\u00e3o, pode contactar-nos em<strong>\u00a0<\/strong><u><strong>support@mugovape.com<\/strong><\/u>.\u00a0<br \/><br \/>Se a sua devolu\u00e7\u00e3o for aceite, enviar-lhe-emos uma etiqueta de devolu\u00e7\u00e3o, bem como instru\u00e7\u00f5es sobre como e para onde enviar a sua encomenda. Os artigos que nos forem devolvidos sem um pedido pr\u00e9vio de devolu\u00e7\u00e3o n\u00e3o ser\u00e3o aceites.<br \/><br \/>Pode sempre contactar-nos para qualquer quest\u00e3o relativa a devolu\u00e7\u00f5es em\u00a0<strong><u>support@mugovape.com<\/u><\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a87f98 e-con-full e-flex e-con e-child\" data-id=\"4a87f98\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41387da elementor-widget elementor-widget-wd_text_block\" data-id=\"41387da\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">1.<\/span> Danos e quest\u00f5es<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13b1cc3 elementor-widget elementor-widget-wd_text_block\" data-id=\"13b1cc3\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Por favor, inspeccione a sua encomenda ap\u00f3s a rece\u00e7\u00e3o e contacte-nos imediatamente se o artigo estiver defeituoso, danificado ou se receber o artigo errado, para que possamos avaliar a quest\u00e3o e resolver o problema.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a6cf82 e-con-full e-flex e-con e-child\" data-id=\"0a6cf82\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b2fa5c elementor-widget elementor-widget-wd_text_block\" data-id=\"3b2fa5c\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">2.<\/span> Excep\u00e7\u00f5es \/ artigos n\u00e3o recuper\u00e1veis<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c868e3f elementor-widget elementor-widget-wd_text_block\" data-id=\"c868e3f\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Alguns tipos de artigos n\u00e3o podem ser devolvidos, como produtos perec\u00edveis (como alimentos, flores ou plantas), produtos personalizados (como encomendas especiais ou artigos personalizados) e artigos de cuidados pessoais (como produtos de beleza). Tamb\u00e9m n\u00e3o aceitamos devolu\u00e7\u00f5es de materiais perigosos, l\u00edquidos inflam\u00e1veis ou gases. Entre em contacto connosco se tiver d\u00favidas ou preocupa\u00e7\u00f5es sobre o seu artigo espec\u00edfico.<br \/><br \/>Infelizmente, n\u00e3o podemos aceitar devolu\u00e7\u00f5es de artigos em promo\u00e7\u00e3o ou cart\u00f5es de oferta.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cc0ffa e-con-full e-flex e-con e-child\" data-id=\"1cc0ffa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-934d584 elementor-widget elementor-widget-wd_text_block\" data-id=\"934d584\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">3.<\/span> Trocas<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cac7848 elementor-widget elementor-widget-wd_text_block\" data-id=\"cac7848\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>A forma mais r\u00e1pida de garantir que obt\u00e9m o que pretende \u00e9 devolver o artigo que tem e, assim que a devolu\u00e7\u00e3o for aceite, fazer uma compra separada para o novo artigo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9692c9 e-con-full e-flex e-con e-child\" data-id=\"e9692c9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dccf128 elementor-widget elementor-widget-wd_text_block\" data-id=\"dccf128\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">4.<\/span> Uni\u00e3o Europeia Per\u00edodo de reflex\u00e3o de 14 dias<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-621928a elementor-widget elementor-widget-wd_text_block\" data-id=\"621928a\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>N\u00e3o obstante o acima exposto, se a mercadoria for enviada para a Uni\u00e3o Europeia, o comprador tem o direito de cancelar ou devolver a sua encomenda no prazo de 14 dias, por qualquer motivo e sem justifica\u00e7\u00e3o. Tal como acima, o artigo deve estar nas mesmas condi\u00e7\u00f5es em que o recebeu, n\u00e3o usado, com etiquetas e na sua embalagem original. Tamb\u00e9m \u00e9 necess\u00e1rio o recibo ou o comprovativo de compra.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d0c31d e-con-full e-flex e-con e-child\" data-id=\"6d0c31d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-033b23f elementor-widget elementor-widget-wd_text_block\" data-id=\"033b23f\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">5.<\/span> Reembolsos<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d697df7 elementor-widget elementor-widget-wd_text_block\" data-id=\"d697df7\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Iremos notific\u00e1-lo assim que recebermos e inspeccionarmos a sua devolu\u00e7\u00e3o e inform\u00e1-lo-emos se o reembolso foi aprovado ou n\u00e3o. Se for aprovado, o reembolso ser\u00e1 efectuado automaticamente atrav\u00e9s do seu m\u00e9todo de pagamento original no prazo de 10 dias \u00fateis. Lembre-se de que pode demorar algum tempo at\u00e9 que o seu banco ou empresa de cart\u00e3o de cr\u00e9dito processe e publique o reembolso.<br \/>Se tiverem passado mais de 15 dias \u00fateis desde que aprov\u00e1mos a sua devolu\u00e7\u00e3o, contacte-nos atrav\u00e9s de\u00a0<strong><u>support@mugovape.com<\/u><\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de reembolso Temos uma pol\u00edtica de devolu\u00e7\u00e3o de 7 dias, o que significa que tem 7 dias ap\u00f3s a rece\u00e7\u00e3o do artigo para solicitar<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10991","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.2) - 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